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Compliance and integrity

TenneT provides all parties with guaranteed, non-discriminatory access to our transmission grid.

TenneT provides all parties with guaranteed, non-discriminatory access to our transmission grid. As such, we aim to operate in a consistent, compliant and reliable way, independent of suppliers and electricity producers. Our code of conduct defines our way of working and is published on our company website.

Preventing potential fraud, anti-bribery & corruption is part of our compliance & integrity programme. Detecting potential breaches is part of all our internal audits. Guidance in the form of corporate policies (a.o. the Supplier Code of Conduct, the Corporate Policy on Gifts & Hospitality), effective communication and training sessions on compliance & integrity awareness helps to protect TenneT and our employees and the society against economic and reputational harm.

As part of our compliance management system, we have set up a committee that deals with compliance and integrity issues, comprising members from relevant functions (Risk Management & Internal Control, Internal Audit, Corporate Safety & Security, trusted counsellors and compliance & integrity officers). The objective of our Compliance & Integrity Committee is to share company information on compliance and integrity risks detected by the above-mentioned officers and/or departments, raise awareness about these risks and minimise them by taking action on the detected risks.

TenneT also has an external committee that deals with sexual harassment, a whistleblowing policy and a procedure for internal and external compliance and integrity issues. In the Netherlands, employees can report any concerns confidentially to either a trusted counsellor or a compliance & integrity officer, and if the concerns relate to sexual harassment or violence, they can report them to the committee dealing with sexual harassment. In Germany, employees can report these concerns to their compliance & integrity officer. In 2017, 28 cases were reported, none were filed as a formal complaint under the whistle blower rules.

No fraud, bribery nor corruption breaches with material impact were identified by TenneT in 2017. Material impact is defined in our risk matrix by a severe breach that has a significant adverse effect on TenneT's reputation and/or financial position.

With respect to compliance, in the Netherlands the Authority for Consumers and Markets ("ACM"), took the decision that TenneT does not comply to article 31, subsection 12 of the Dutch Electricity Act ("Act"), which states that all TenneT's assets shall be constructed redundantly (double) to prevent outages in the grid. Second, in December 2017 we have reported an environmental incident related to SF6 leakage, which has been repaired, and are awaiting the response of the relevant authorities.