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Summary of stakeholder activities

StakeholderType of dialogueWhat we discussed and achieved in 2018Priorities for 2019
Governments, political parties and regulatory bodies
Informative and close involvementClosely monitored NOVI developments through regular contact with ministries, especially on the spatial consequences of sustainable ambitionsContribute to a well-balanced, efficient and future-proof sustainable energy system through close interaction with governmental bodies and other relevant parties.
Held intensive sector consultations, generating more support for a central data platform.Continue to build relationships with relevant stakeholders, e.g. ministries, NGOs, etc., on various relevant subjects.
Contributed to the Offshore Wind 2020-2030 roadmapWork with stakeholders towards a future proof energy data hub and platform.
Renewed cooperation agreement with Stichting de Noordzee and Natuur & Mileu.Further align our stakeholder activities for the Netherlands' Environment and Planning Act in close cooperation with ministries to define process of stakeholder involvement.
Arranged meetings with NGOs, resulting in e.g. The Hydrogen Manifesto led by Greenpeace.Introduce an area-based approach towards stakeholders.
Devised contributions to the Climate Accord based on main points published in July 2018.Build reliable relationships with new governments in Bavaria, Hesse and Thuringia.
Improved application of stakeholder management principles.Continue to position our views on the Clean Energy Package, e.g. ROCs (regional TSO cooperation), ACER recommendations, etc., with relevant stakeholders.
Held intensive dialogue on the Clean Energy Package with ministries, regulator and European actors in line with our responsibilities; achieved many improvements compared to initial proposals.Implementation of the changing incentive regulation in Germany
Presented ideas for NEP 2.0 (Grid Development Plan 2.0) that are now supported by dena (Deutsche Energie Agentur).
Developed strong political support for the InnoSys 2030 project. (Joint collaboration of TenneT with 10 industrial and 4 academic partners on NextGen System Control)
Maintained strong political support for grid expansion on a federal and state level, e.g. during summer visit by Germany's Federal Minister Peter Altmaier.
Developed concept for soil protection together with relevant stakeholders, e.g. farmers and local authorities.
Worked together with federal and state government on NABEG (Netzausbaubeschleunigungsgesetz) amendment, i.e. the grid expansion acceleration law.
Local communities
Informative and close involvement in various projects Local participation and interactionOpening of an Information Centre in Kruiningen for projects in the Zeeland region, Netherlands.Implement proactive stakeholder communication for all new projects.
Opening of Cable Information Centres in Dankern (AC) and Wilster (DC) Germany.
TenneT and German TSO Amprion jointly organised a Local Community Day to coincide with the official opening of the new Doetinchem-Wesel 380 kV connection.
Proactive interaction with local communities and authorities on several 110/150 kV cabling projects and substations, during the general planning and landscape planning phases.
Interaction with local communities, authorities, land owners and stakeholders for the two large DC cabling projects, SuedLink and SuedOstLink and for other overhead line projects and cabling sections. As a pilot, we tested in the Netherlands small 'atelier' workshops designed for this purpose. This successful atelier approach is now being adopted for other projects.
Other stakeholder activities including mobile office road shows, information markets and planning forums for all AC and DC projects in Germany and the Netherlands.
In 2017, we began a pilot to quantitatively and qualitatively monitor sentiments and topical local community issues for all 380 kV projects in the Netherlands. In 2018, for other projects, online and offline monitoring of topical issues and sentiments became the standard.
Media
Informative and close involvementPositioned TenneT as a crucial European player in the energy transition.Continue to position TenneT as socially responsible and a key player in the development of a new electricity system based on renewables.
Secured media understanding of our role as a key socially responsible player in the development of offshore wind energy.Share the relevance and necessity of close international cooperation (between TSOs) to realise the energy transition.
Provided a review on the past developments and future challenges for TenneT, on the occasion of its 20th Anniversary.Promote TenneT's role in society, i.e. its CSR activities.
Promote TenneT's activities, focussing on innovation and digital transition to facilitate the new energy system.
Customers
Informative, close involvement in various areas and contractual agreementsImplemented Terms and Conditions for Balancing.Detail what is required of TenneT following the Climate Accord.
Formalised TenneT's role as BSP (Balance Service Provider).Complete the first Flexibility Monitor.
Received contract to build IDCONS (Intra-Day Congestion Management), i.e. the TSO/DSO platform to use intraday bids for congestion management.Go live with IDCONS.
Improved nominations for BRPs.Collaborate in big renovation programmes, e.g. RenSec (Renovatie Secundaire installaties 380kV) and TenSec (Security measures), and field replacement.
Started the Flexibility Monitor.Expand MyTenneT functionalities towards new user groups (e.g. BSPs, suppliers), new functionalities (e.g. ancillary services) and manual information exchange (e.g. emergency upload of XML messages).
Enlarged the flow-based domain.Implement and go live with flex platforms for the coordination of flexibility for congestion management.
Defined the market arrangements for the COBRA cable.Develop and discuss a future-proof market design.
Conducted research into and meetings on the role of industry in the energy transition.Offer a web portal for BRP customer data administration.
Carried out Customer Satisfaction Survey in the Netherlands.Optimise the lead time of the connection process.
Added functionalities to the MyTenneT portal for BRPs (IT connectivity).
Executed pilots for SINTEG (Schaufenster Intelligente Energie programme).
Elaborated congestion management concepts between TSOs and DSOs.
Tested redispatch potential of electric heaters together with DSOs.
Developed the TenneT energy storage tool also for the German market and provided open access on TenneT website to our customers.
Pre-qualified the first wind farm for the balancing market (negative mFRR, Frequency Restoration Reserves manual).
Discussed the future balancing market design with our customers (according to the GLEB).
Other European TSOs
Close involvementDetailed cooperation on joint strategies regarding upcoming European legislation, e.g. the Clean Energy Package.Ensure coordinated preparation for the new legislative term of the European Commission and the European Parliament
Detailed cross-border coordination of system operation and grid planning.Continue operational cooperation
Active involvement in various ENTSO-E and CIGRE expert groups.
Implementation of the Network Code.
Suppliers
Market consultations, pre-qualifications, negotiations, meetingsAwarded framework agreements for the AIS Bay replacement (for modular standardisation, smooth cooperation, increasing speed and reducing downtimes).Further drive supplier development on sustainability, safety and innovation.
Awarded maintenance contract for electro-technical and mechanical components of TenneT’s offshore infrastructure in Germany and the Netherlands.Expand and secure supplier base by strengthening and further developing dedicated spend category management.
Ran tender processes for large projects in Offshore Germany, e.g. DolWin5 (cable, converter and platform), Onshore Germany, e.g. SuedLink and SuedOstLink (cable) and Offshore The Netherlands, e.g. HKN (cable and platform).
Increased pre-qualified supplier base.
Ran tenders to support digitalisation strategy, e.g. Blockchain, EMS/Scada, ERP system and other platforms.
Non-governmental organisation (NGOs)
Informative, cooperative, consulting and involvement on project levelFormed Hydrogen Coalition in cooperation with Greenpeace and Natuur & Milieu.Execute the goals of the Climate Accord to reduce CO2 while maintaining security of supply.
Had dialogue with NGOs about the Offshore Wind 2020- 2030 roadmap.Continue our constructive dialogue with NGOs.
Conducted joint fact-finding process with NSWPH with Dutch, Danish, German, British and Brussels-based NGOs.Facilitate the dialogue about grid expansion with critical, but constructive stakeholders.
Held intensive alignment discussions with NGOs on development of the Climate Accord.
Involved in a joint fact-finding process coordinated by Stichting de Noordzee to discuss future governance in relation to special use of the North Sea.
Developed a guideline for soil protection in cabling projects.
Launched Debatte Stromnetze gestalten project with Germanwatch and Renewable Grid Initiative (RGI).
Played an active role as member of the RGI.
Employees
Close involvementCreated a shared people vision and strategy in line with revised business strategy.Implement derived corporate initiatives on people management and follow up on progress.
Executed and evaluated several diversity initiatives, creating awareness throughout the company.Continue and expand the dedicated activities on diversity and inclusion.
Executed leadership team’s new performance management concept, including evaluating and preparing the introduction of new performance management concept for the rest of organisation.Roll out new performance management concept for senior management, including its design and implementation for rest of organisation to strengthen a performance and growth culture.
Started discussion on new leadership concept based on trusted dialogue.Design and implement leadership development interventions to foster a future-proof leadership.
Designed employee value proposition to achieve our ambitious strategic project portfolio.Continue to improve TenneT's position on the labour market by innovating our recruitment processes to improve impact and efficiency.
Reviewed and designed new learning and development approach.Continue negotiations with trade unions on new TSO collective labour agreement in the Netherlands.
Design more learning and development interventions for strategic target groups to respond to scarcity in the labour market and secure the specific expertise TenneT requires.
Shareholders (Corporate and projects)
Close involvementObtained shareholder approval for investments in several large onshore and offshore projects.Finalise discussions with the Netherlands Ministry of Finance on increasing TenneT’s equity capital in the short to medium term.
Regularly updated and obtained shareholder approval when necessary.Hold frequent meetings with equity investors.
Arranged company and site visits
Debt investors and rating agencies
Close involvement and contractual agreementsMaintained our A-/ A3 credit rating and our top 25% industry-recognised CSR rating.Negotiate and arrange additional financing in the banking and debt capital markets.
Negotiated and arranged additional financing in banking and debt capital markets.Manage financial risks and capital structure.
Held annual roadshow.Focus and expand CSR activities.
Diversified investor base by issuing a private placement in the US for EUR 500m.